COVID-19 RESOURCES
As of 7/22/20. All dates listed are for 2020, unless otherwise noted.
UNEMPLOYMENT BENEFITS
Have you experienced a job loss or reduced hours? File for an unemployment claim online at huiclaims.hawaii.gov
Maui Claims and Benefits Office
Tel: (808) 984-8400
Fax: (808) 984-8444
Email: dlir.ui.maui@hawaii.gov
Web: labor.hawaii.gov/ui or pua.hawaii.gov/
- No 7-day waiting period.
- Weekly benefit bonus of $600 (scheduled to end July 31).
- Length of benefits increased from 26 to 39 weeks.
- Eligibility expanded to cover more workers.
For more info on COVID-19 related labor benefits, including Temporary Disability, Workers’ Compensation, and Family Leave:
https://labor.hawaii.gov/ui/files/2020/03/COVID-19-Labor-Benefits-Fact-Sheet_20200319.pdf
STIMULUS PAYMENTS
The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides a one-time payment by direct deposit, if you filed e-taxes in 2019 or 2018, or mailed to your address. No application is necessary, but payments may take a month or longer.
- Maximum payment amount is $1,200 for individuals and $2,400 for joint filers, plus $500 per qualifying child under the age 17.
- Benefits start to phase out for those with incomes above $75,000 (individuals), $112,500 (single parents), and $150,000 (joint filers).
Non-filing taxpayers can register for their stimulus check online:
https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here
To check when you will receive your stimulus payment:
https://www.irs.gov/coronavirus/get-my-payment
For more info on COVID-19 related tax relief and benefits:
irs.gov/coronavirus
SMALL BUSINESS SUPPORT
Micro Business Loan Program
The Micro Business Loan Program provides 5-year loans of $7,500 to $15,000 and 7-year loans of $15,001 to $25,000 to help businesses with no more than 10 employees, including owners and full- and part-time workers. For eligibility requirements, loan criteria, and application form: http://www.mauichamber.com/microbusinessloan.html
Maui Chamber of Commerce
Tel: (808) 244-0081.
Email: info@mauichamber.com
Web: mauichamber.com
Small Business Administration Programs
Small Business Administration (SBA) Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities.
For more info on Paycheck Protection Program, Economic Injury Disaster Loan Program, Debt Relief, Express Bridge Loans, other Coronavirus relief options from the SBA:
https://www.sba.gov/funding-programs/loans/coronavirus-relief-options
Small Business Development Center (Maui Office)
Tel: (808) 875-5990
Fax: (808) 875-5989
Email: info@hisbdc.org
Web: hisbdc.org or sba.gov
U.S. Department of Agriculture (USDA) Assistance for Farmers
USDA has a COVID-19 resources webpage with information on programs and services for farmers, including disaster relief and loan programs: farmers.gov/coronavirus
Help for Farmers, Agriculture Businesses, and Their Employees
The office of U.S. Senator Brian Schatz has compiled a list of resources with updated information: www.schatz.senate.gov/coronavirus/agriculture
FOOD RESOURCES
Maui County Keiki and Kupuna Food Access Resources
Click here for a poster listing Department of Education (DOE) grab-and-go meals for keiki and special shopping hours for kupuna.
Hawaii Children’s Action Network (CAN) COVID Resources
Visit covid19.hawaii-can.org/ and select “category” (for example, food, childcare, shelters) and “location” (Maui) for an updated list of resources.
Supplemental Nutrition Assistance Program (SNAP)
SNAP (formerly known as “food stamps”) provides food and nutritional support to qualifying low-income and needy households. Clients use an EBT debit card to access their cash and/or SNAP benefits at authorized food retailers. Recipients receiving cash assistance may also choose to have their benefits directly deposited into their personal bank accounts. Due to COVID-19, SNAP offices are closed to the public, but applications can be submitted online.
Application Form:
Online https://pais-benefits.dhs.hawaii.gov/
PDF https://humanservices.hawaii.gov/bessd/files/2020/02/SNAP_Application_2019.pdf
To contact public assistance processing centers by phone:
| Maui Unit – Wailuku Phone: 808-984-8300 |
Molokai Unit: Kaunakakai Phone: 808-553-1715 |
Lanai Unit: Lanai City Phone: 808-565-7102 |
For more info: https://humanservices.hawaii.gov/bessd/snap/
HOUSING SUPPORT
Hawaii Emergency Laulima Program (HELP)
HELP provides assistance with rent, mortgage, and utility payments, phone or internet service, car payments or insurance, medicine, and food for residents with job loss due to COVID-19. For more info, or to have an application mailed to you, call Maui Economic Opportunity (MEO) at (808) 249-2970.
Application Form:
Online https://form.jotform.com/201488275382158
PDF http://www.meoinc.org/UserFiles/File/HELP%202020%20Application%204.pdf
Family Life Center Maui
Family Life Center Maui provides rental assistance to residents with job or income loss due to COVID-19. Income limits apply. For more info, visit flcmaui.org/covid or call (808) 877-0880.
Application Form:
Online http://flcmaui.org/flc-emergency-rental-assistance/
PDF http://flcmaui.org/wp-content/uploads/2020/06/REV-FORM-6.03.2020-Application.pdf
Liliʻuokalani Trust (LT)
LT is providing kōkua through one-time emergency stabilization financial assistance for eligible families with a Hawaiian kamaliʻi (child ages birth to 17 years old) residing in the household. There must be a direct financial impact resulting from COVID-19. For more info, send an email including your name and phone number to covidhelp@onipaa.org, or call (808) 466-8102.
Department of Hawaiian Home Lands (DHHL)
DHHL loans are currently being deferred for 6 months. No application is necessary. All qualified loans will automatically be deferred, beginning with the April 2020 payment. For more info on other forms of relief for DHHL beneficiaries, visit dhhl.hawaii.gov/covid-19 or call (808) 620-9500.
Assistance for Renters and Homeowners
The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides as follows:
- For renters in properties with federally guaranteed loans or participating in federal housing programs (for example, HUD/Section 8), property owners are prohibited from filing for eviction or charging any fees for unpaid rent until July 26.
- Renters seeking information on whether they are covered by the moratorium should contact Legal Aid Society of Hawaii at 1-800-499-4302, or find their nearest housing counselor by calling (800) 569-4287.
- For homeowners with federally guaranteed mortgages, the CARES Act allows for mortgage forbearance for up to 1 year and foreclosure relief until May 17.
Mortgage Assistance and Foreclosure Relief
Many of Hawaii’s banks are offering forbearance programs, extensions, foreclosure relief, and other mortgage assistance due to COVID-19. You should contact your bank or lender for more information.
TAX FILING DEADLINES EXTENDED
Federal income tax filing deadline has been automatically extended to July 15.
For more info on federal tax relief options: irs.gov/coronavirus
State income tax filing deadline has been automatically extended to July 20.
For more info: tax.hawaii.gov/covid-19/
UTILITY SERVICES AND FEE WAIVERS
If you have an outstanding account with the Board of Water Supply (BWS), please contact their customer service team at (808) 748-50 to set up a payment plan.
Convenience fees are waived for online payments related to solid waste and water until September 30.
Hawaiian Electric (HECO) has suspended disconnections until at least June 30 If you are having trouble paying your electric bill because of COVID-19, you are encouraged to submit a payment arrangement request form online: https://www.hawaiianelectric.com/documents/billing_and_payment/payment_arrangement_request.pdf
For more info: www.hawaiianelectric.com/hawaiian-electrics-response-to-covid-19/covid-19-faq
DRIVER’S LICENSE, STATE ID, AND VEHICLE REGISTRATION
Maui County DMV
Tel: (808) 270-7363
Email: maui.dmv@mauicounty.gov
Web: mauicounty.gov/1328/Motor-Vehicle-Licensing
- Division of Motor Vehicles and Licensing (DMV) offices are open for limited services.
- Convenience fees are waived for online payments for vehicle registration renewals until September 30.
- Extension of expired driver’s licenses (including Commercial Driver’s Licenses) and state ID cards until the end of September, 2020.
- TSA is accepting licenses and IDs that expired on or after March 1, 2020 for up to one year.
- REAL ID deadline is extended to October 1, 2021. For more info: gov/real-id
STUDENT LOANS
If you have a federal student loan (such as a Direct or FFEL loan, which are held by the U.S. Department of Education), and are in active repayment, all of your payments are automatically on hold through September 30 and you will not accumulate interest during that time. To find out if your loan is eligible, contact your loan service provider (the entity you make monthly payments to), or call 1-800-433-3243 for assistance.
For more info on student loans: https://studentaid.gov/announcements-events/coronavirus
MORE INFO ON COVID-19
Maui County Office of the Mayor
Tel: (808) 270-7855
Email: Mayors.Office@co.maui.hi.us
Web: mauicounty.gov
- Maui County Administration’s COVID-19 webpage
https://www.mauicounty.gov/2370/COVID-19-Coronavirus-Information
- Maui County Office of Economic Development website with COVID-19 info for residents and businesses
https://www.covid19mauinui.com/
- Office of U.S. Senator Brian Schatz website with a compilation of resources related to COVID-19
https://www.schatz.senate.gov/coronavirus
- Office of Hawaiian Affairs COVID-19 resources
- Hawaii State Department of Health (DOH)
- Sign up for email updates from DOH
https://health.hawaii.gov/news/covid-19-updates/
- Centers for Disease Control and Prevention (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/index.html
- World Health Organization (WHO)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
COMMUNITY RESOURCES
(not COVID-19 specific)
FOOD ASSISTANCE
Maui Food Bank
Visit mauifoodbank.org or call (808) 243-9500 for a current list of food distribution locations.
Feed My Sheep
Operates a mobile food distribution program at locations listed below. Until further notice, new registrations will require proof of income by bank statements or tax records, unless this is not feasible. For more info, visit feedmysheepmaui.com or call (808) 870-9421 or 872-9100.
| Lahaina | Thursdays, 10:30am – 11:45am | Corner of Dickenson Street & Wainee Street |
| Wailuku | Fridays, 10:30am – 11:30am | Living Way Church parking lot399 N. Market Street |
| Kahului | Saturdays, 9:30am – 12:00pm | 150 S. Puunene Avenue, next to Kahului Post Office |
| Kihei | Saturdays, 10:30am – 12:00pm | Hope Chapel parking lot, 300 E. Welakahao Road |
| Hana | Last Wednesday of Each Month, 4:30pm – 5:30pm | Wananalua Congregational Church, Hana Highway |
WIC (Special Supplemental Nutrition Program for Women, Infants, and Children)
WIC benefits are available for low-income pregnant, breastfeeding, and postpartum women, and to infants and children up to age five who are found to be at nutritional risk. For more info, call your nearest WIC clinic: https://health.hawaii.gov/wic/clinic-locations/
HOUSING ASSISTANCE
Women Helping Women
If you or someone you know needs shelter, rental assistance, or other help due to domestic violence, call the 24-Hour Hotline at (808) 579-9581 – or in an emergency call 911.
KHAKO Rental Assistance Program
KHAKO provides direct rental assistance payments and other services to residents at risk of becoming homeless due to a temporary lack of financial resources. For more info, call Ka Hale A Ke Ola at (808) 446‑8129.
Kahiau Community Assistance Program (KCAP)
KCAP provides one-time emergency financial assistance (up to $1500) to Native Hawaiian beneficiaries facing hardship due to an unexpected crisis. KCAP funds may be used for mortgage and rent payments, rent deposits, and utility services. For more info, call the Council for Native Hawaiian Advancement at (808) 784-4464.
Catholic Charities Maui
Catholic Charities Maui provides housing assistance and emergency financial assistance for families facing financial hardship, along with other services. For more info, call (808) 873-4673.
OTHER ASSISTANCE
Maui Rescue Mission
Maui Rescue Mission provides support and weekly outreach to the homeless, including a mobile hygiene unit (equipped with showers) at locations listed below. For more info, call (808) 727-9008.
| Lahaina | Wednesdays, 10am – 12pm | Lahaina Baptist Church |
| Kahului | Thursdays, 10am – 12pm | Kanaha Beach Park |
| Wailuku | Fridays, 10am – 12pm | Living Way Church |
| Kihei | Saturdays, 10am – 12pm | Hope Chapel |
Aloha United Way – Call 211
Aloha United Way 211 is a comprehensive, statewide community information and referral service. Call 211 for specialists to help you find food, shelter, financial assistance, childcare, and more.
Public Assistance Information Line – Call 1-855-643-1643
Hawaii Department of Human Services operates a nationwide toll-free number for those seeking public assistance, including SNAP, TANF (Temporary Assistance for Needy Families), and General Assistance.
Hawaiian Electric
For a limited time, Hawaiian Electric is offering special payment plans to assist customers who may have fallen behind on their electric bills during this global pandemic. Late fees will be waived on all payment plans. They encourage anyone who would benefit from this offer to sign up right away by visiting www.hawaiianelectric.com/paymentarrangement for details and to find the payment arrangement request form.
